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THE SERVICE

It’s not what we put in print that sets our service standards apart it’s our philosophy and dedication to ensure that at the end of the holiday you leave Chalet Prarion with a collection of very special memories and experiences of your stay.

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With an exclusive chauffeured transfer from Geneva Airport to the Chalet in our exclusive mini-bus or luxury 4X4 SUV your journey takes approximately 1 hour 15 minutes. We provide on board refreshments and entertainment with your comfort in mind.

On arrival you will receive a warm welcome from our friendly staff. We serve tea, coffee and light refreshments. We will assist you with your luggage and stay on hand to help you settle into your luxury ski chalet.

You will be chauffeured to the premier ski shop, Battendier Sports to collect your pre-ordered ski or board equipment and to assist fitting you will be accompanied by our staff to ensure a smooth collection and preferential service.

The evening starts with a warm welcome talk from our staff. There is a Champagne and canapés reception where pre ordered lift passes and tickets for ski school lessons will be made available. After which you will be served your first gastronomic delight with selected fine wines from the French regions (Appellation Controlee, Grand Vin, etc) prepared by our qualified chef.

Breakfast is normally served around 8:00 it is served continental style, with croissants, fresh bread, preserves, fruit, cereal, fruit juice, yoghurts, and choice of eggs, toast, coffee, and tea.

At the end of an exhilarating day, back at the chalet you will be greeted by tea, coffee, bread, and cakes, prepared earlier in the day by our chef. This is an informal opportunity to relax and refuel, whilst enjoying the chalet’s alpine charm and the roaring log fire. A perfect time also to relax in the hydro therapy hot tub and take in the breath taking scenery of the Mont Blanc Massif and majestic Aiguille du Midi.

Evening dinner is a four course delight, prepared professionally by our chef. An example menu is shown below (please note that menus change weekly to accommodate availability of fresh ingredients):

Terrine of wild boar with forest mushrooms and rosemary jus
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Tiny white bean and guinea fowl soup with pancetta crumbs and truffle oil
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Beef filet on a sweat potato rosti, topped with courgettes and red pepper garnish, served with a brown reduction sauce and mustard seed oil
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Panna Cotta with roasted coffee beans and orange zest

During dinner, you are free to choose your favourite wines from our fine wine selection or take chef’s choice on the night, it’s up to you! We thought you might like a taste of our wines so here is a selection of sample wines we typically serve:

  • Chignin-Bergeron Les Terrasses Medaille

  • Vire-Clesse Cuvee Special – Grand Vin De Bourgogne

  • Fers Saint-Eloi Grand Cuvee - Fleurie

  • Domain de Mourchon Traditional - Seguret – Cotes du Rhone Villages

  • Gigondas Cuvee Prestige – Grand Vin des Cotes du Rhone

  • Chateau La Fleur de Blanchon – Saint Emilion

  • Chauteau Bel Air - Saint-Croix-du-Mont – Grand Vin de Bordeaux

We are continuously searching and sampling interesting wines from local vineyards and across the regions of France to enable us to provide you with the very best vintages.

We provide an on-call driver service between the hours of 8am and 10am, and 2.30pm to 7pm anywhere in the Chamonix Valley (weather and road conditions permitting). Optional excursions to ski Courmayeur, Megeve, and Verbier are also available.

We employ a qualified childcare host and provide a crèche and ski school drop-off and collection service 8am and 10am, and 2.30pm to 4.30pm. Children’s entertainment is also provided 4.30pm to 6.30pm. An optional in-house nanny / childcare service is available (charges apply for the optional nanny / childcare service only).

We are happy to offer a separate sitting for children from 6pm with a 2 course menu specially tailored to the age group in mind. If you prefer your children to eat with you this can be easily accommodated, just let us know in advance your preferences before you arrive. We are more than happy to discuss all your children’s requirements.

As part of the exclusive service we can organise lift passes, ski school, and pre-book ski and board equipment on your behalf. We will contact you prior to your holiday to discuss your full requirements and to help you make your choices.

For ski and board equipment we have selected Battendier Sports as our partners who are widely regarded as the premier ski shop in Les Houches. For ski lessons we use ESF, considered to be the premier provider, and conveniently located just below the chalet.

We ask that lessons and ski passes are paid in advance or on arrival in Euros.

We offer a concierge for a number of additional services, including, but not exhaustive of:

  • Massage and beauty services

  • Private ski or board lessons

  • Mountain guides (off -piste and Vallee Blanche)

  • Snow shoe expeditions with a qualified guide

  • Helicopter tours around the valley and Mont Blanc

  • Heli-skiing (Italy only)

  • Tandem paragliding

  • Ice Climbing

Note: prices are available on request and are inclusive of our concierge fee.

Staff are rewarded with one day off per week so please be aware that on this day a self service buffet style breakfast is made available, set out by the staff the previous night along with the afternoon cake. Please note no other services are provided on this day but prior to this evening our staff will be happy to recommend a variety of local restaurants, make a reservation and organise transport to and from the restaurant up to 11:30. There is a wide choice of restaurants from local Savoyard style through to Michelin Stars.

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